Common questions
Frequently asked questions
Find answers to common questions about room bookings, payments, check-in and check-out, amenities, cancellation policies, and house rules.
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Pricing and fees
Room prices are listed per night in Canadian dollars (CAD). Any applicable taxes and additional fees will be displayed before checkout.
Amenities and location
Our furnished rooms offer comfortable accommodation in quiet residential neighbourhoods. Guests have access to shared amenities, including bathrooms, kitchen facilities, and laundry. Amenities vary by property and are listed in each room description.
Check-in and coordination
Check-in starts at 2:00 PM, and check-out is by 11:00 AM. Guests will receive detailed check-in instructions and a personal door access code before arrival. All entrance doors are equipped with secure keypad locks, allowing convenient self-check-in without physical keys.
Still have a question?
Have more questions about your stay, booking, or our properties? Contact us anytime using our contact form. We’ll be happy to assist you.